Privacy Policy

Last updated: January 21, 2026

Summary

  • We're a processing platform, not a storage business.
  • We don't sell your data.
  • We only share your data with service providers needed to run your apps.
  • Inputs and outputs are stored on our side for up to 30 days for registered accounts (24 hours for guest use) so you can access your results, then deleted together.
  • Your balance is prepaid access to services, not cash.
  • Some apps use third-party providers (e.g., AI APIs, payments). They may have their own data handling rules.

What we collect

Depending on what you do on DAZO, we may collect:

  • Account info: email, basic profile details, and authentication data.
  • Billing info: purchases, invoices, and payment status (payments are processed by Stripe; we don’t store full card details).
  • Usage data: which apps you run, job metadata, and logs needed for security, abuse prevention, debugging, and refunds.
  • Content you provide: inputs/uploads you submit to run an app, and the outputs generated for you.
  • Support messages: anything you submit via our contact/support forms.
  • Cookies: essential cookies needed for login and core functionality.

How we use your data

We use your data to:

  • Provide and operate the platform (run apps, deliver outputs).
  • Create and secure your account (authentication, fraud prevention).
  • Process payments and handle refunds.
  • Provide support and respond to requests.
  • Improve reliability and performance (debugging, monitoring, abuse prevention).

Storage and retention

We aim to keep retention short by default.

  • Inputs and outputs: stored on our side for up to 30 days for registered accounts, and 24 hours for guest use, so you can access your results (including before/after comparisons), then deleted together.
  • Per-app differences: some apps may delete data sooner, especially when files are larger or more sensitive. When an app has specific retention rules, it should disclose them.

If you want to keep results long-term, download them during the retention window.

Third-party providers

Some features require third-party services (for example, AI model APIs or payment processing).

  • We use third-party providers only as needed to deliver the service.
  • We don’t share your data with third parties for marketing.
  • Even if we delete data quickly, a provider may have different retention policies.

Cookies

We use essential cookies to keep you signed in and to make the platform work.

  • No ad tracking cookies.
  • No selling personal data.

Security

We take reasonable measures to protect your information from loss, misuse, and unauthorized access. No system is perfectly secure, but we work to reduce risk and fix issues quickly.

Contact

Questions about privacy? Use our contact page or email support@dazo.ai.